Everything You Need And More @ The Exceptional Store
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    Replacement Policy

    In the events where the product received comes with manufacturing defects or shipping damage, buyers are entitled to request for a replacement within 24 hours of receiving the item. Buyers are required to provide photographic evidence of the product’s manufacturing defects or shipping damage to exceptionalstore1@gmail.com. If the case is deemed valid, The Exceptional Store will make sure the supplier provides a new replacement.

     

    After 24 hours of receiving the item, buyers can no longer request for item replacement for any reasons.